Frequently asked questions
Does Piatto Pro really work offline?+
Yes. The product catalogue, prices and taxes live on the terminal, so billing continues through any internet outage and syncs automatically when the connection returns.
Is it only for restaurants?+
No. The same engine runs restaurants and any other business, retail, grocery, pharmacy, apparel, wholesale and more. You choose the mode that fits your counter.
Does it handle GST and UAE VAT?+
Both, natively. GST with HSN codes and e-way bills for India, and VAT with Arabic support for the UAE, built into the billing engine, not added as a plugin.
How many branches can it handle?+
From one to hundreds. Groups, brands and warehouses nest as deep as your business runs, and everything rolls up to a single consolidated view.
Can customers order by QR code?+
Yes. Guests scan, browse and order from their own phone with no app, and the order lands in your POS priced correctly, tied to the right table or seat.
Do I need special hardware?+
No. Piatto Pro runs on standard terminals and the devices most businesses already have. On a busy floor, multiple terminals coordinate over your local network.