Feature
Customers & CRM
Every guest and buyer becomes a record you can act on, what they bought, what they owe, how to reach them. Turn one-time footfall into regulars.
A customer, not a walk-in
Capture a name and number at the counter or the QR, and a stranger becomes someone you can bring back.
History that follows them
What they ordered, how often, what's on credit, the whole relationship in one place, across every visit.
Reach them on purpose
With real contact data and buying history, a campaign goes to the right people, not a blast to nobody in particular.
Footfall you never captured is footfall you’ll never see again
The hardest customer to win is the one you already served and never recorded. Piatto Pro turns everyday transactions into a customer base, a mobile number at billing, a detail captured at the QR, so the people who already chose you once become people you can invite back.
The whole relationship, one screen
Open a customer and you see the arc: their orders, their frequency, their outstanding balance, their preferences. A regular’s “the usual” stops being tribal knowledge held by one staff member and becomes something anyone at the counter can honour.
Marketing that isn’t a shout into the void
Because the data is real, who bought, what, when, outreach can be pointed. Win back the lapsed, reward the frequent, tell the biryani lovers about the new biryani. It’s the difference between marketing to a list and marketing to a person.