Feature

Returns, Credit & Debit Notes

Handle a return so the shelf, the books and the customer's account all agree. Credit notes, debit notes and sale or purchase returns that reconcile themselves.

A return puts stock back

Take a sale return and the item goes back into inventory as it happens, no manual re-entry, no phantom shortfall.

The customer's account, made right

A credit note adjusts the party's ledger properly, so what they owe reflects what actually changed hands.

Both sides of the counter

Return to a customer or return to a vendor, sale and purchase returns both close the loop cleanly.

A return is a transaction, not an erase

The tempting shortcut is to just delete the sale. That’s how stock counts drift and books stop balancing. Piatto Pro treats a return as its own transaction: a credit note that records what came back, restores the stock, and adjusts the ledger, a full, auditable reversal instead of a hole where a sale used to be.

Credit and debit notes that mean something

A credit note to a customer and a debit note to a supplier are how the accounts absorb a return without losing their integrity. Piatto Pro generates them from the original document, so the reference chain, invoice to note, stays intact for anyone who audits it later.

Purchases come back too

Goods returned to a vendor get the same rigour: stock out, vendor ledger adjusted, document trail preserved. Whichever direction the return flows, the shelf and the books end up telling the same, correct story.

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